The ‘ESS way’ is a term we use to describe how we deal with our clients, suppliers, our staff and the way we make our business decisions. ESS is a different legal solutions provider and for us “legal made easy” is more than just a tag line…it’s the truth!

As the largest lodging search agent in Queensland and a privately owned company, we don’t try to maximize the profits we make. We instead retain modest profits to ensure we remain financially strong and return the rest to our clients as fair pricing, best of breed products and additional staff to give you higher levels of customer service. We are also differentiating our product set rapidly. Look no further than the recent launch of our ESSdocs solution! There is no waiting in call centre queues – a real person always picks up the phone and if we aren’t available when you call we ring back quickly! At ESS everything is treated as a priority!

So, ‘legal made easy’ means focusing on high levels of service, lower fees and a culture of integrity and excellence. As a result of this, independent surveys of client satisfaction highly rate ESS as a valued business partner.

ESS HISTORY

Established in 1998, ESS has undergone tremendous growth to become Queensland’s largest lodging search agent with local, state and federal government agencies.

With the ESS property service recognition growing, the company expanded its services in early 2004 to include a complimentary online search service called searchESS. searchESS provides direct search access to government land data, ASIC, ITSA and credit reporting agencies to name just a few. In 2011 we have expanded further and are proud to launch our ESSdocs precedents and matter management solution to the Queensland legal market!

Continued growth has also required a few moves, the most recent in late 2011 to our current location:

Level 5
110 Mary Street
Brisbane Qld, 4000

Today ESS houses a compliment of around 20 staff across processing, accounts and management. The continued success of the firm is fully attributable to the quality staff and service that is offered.

At ESS, legal is made easy!

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