WITH ESS IF IT’S NOT SUBMITTED FOR LODGEMENT WITHIN 24 HOURS …IT’S FREE…!

As Queensland’s longest running and largest lodging search agent we understand more than anyone how important it is to you that your searches are submitted for lodgement as soon as possible. Searching is a service industry and the reason that our client retention and satisfaction rates are much higher than the industry norm is that we have spent over a decade designing and refining systems and processes to benefit you the customer.

However we can’t afford to take our finger off the pulse. With that in mind we’ve raised the Queensland benchmark once again and have launched our brand new service guarantee with the tag line “If it’s not submitted for lodgement within 24 hours it’s free”.

So what does this mean?

This means that from the moment we receive your order the clock is ticking! We give our selves 24 hours to ensure that every single one of your requests is submitted for lodgement within this time period. If they are not we will cheerfully refund the service fee associated with your search and get cracking with the job in hand. If you’re not already using ESS check if your Search Agent offers such a guarantee. If they don’t, then how confident can you be that they are doing the best job for you?

For more information on our service guarantee on ESS products and services simply call sales on 0410 605 108

Conditions

• Offer excludes weekends and public holidays
• ESS will refund the Service Fee in the event that a request is submitted to us and we have not submitted it.
• Refunds will be applied and an amended invoice issued
• Orders to ESS which contain wrong, misleading or inaccurate information are not covered in this offer
• All orders must be sent by e-mail to our nominated address to be covered by this offer. Our nominated address is ess@topmarksolutions.com.au
• Offer includes searches only
• Offer only applies to clients who are compliant with ESS standard payment terms